Most sales organizations are facing a skills gap due to digitalisation, changing buying behaviors and not least the pandemic. In the coming years, you will most likely need to develop skills (upskill) and retrain (reskill) many of your sales people. At the same time, research shows that the average employee spends very little time on skills development. The worst thing is that many do not develop skills at all.
In this presentation Mercuri Research gathers some trends and insights that point to the need to upskill and reskill YOUR sales force.